Non-urgent advice: Note
Routine appointments
To request a routine appointment, you can:
- use an online form to request a consultation
- use the NHS App (currently limited to booking blood test appointments)
- phone us on 0151 630 0354 from Monday to Friday, 8am to 6:30pm
- visit the surgery during opening hours and speak to a receptionist
When you get in touch, we’ll ask what you need help with. This allows us to understand how urgent your problem is so we can find the most suitable person to help you. We have trained our reception team to direct you to the most appropriate service.
If you contact us online, we will be in touch within two working days.
Patients can book appointments with practice nurses by phone or in person. Online booking for nurses isn’t available at present.
Doctors are available for appointments every weekday evening through the Extended Access scheme. Weekend appointments also available. These appointments will be at Miriam Medical Centre (Laird Street, Birkenhead). Please call our reception team to book these.
Urgent appointments
To request an urgent appointment, you can:
- phone us on 0151 630 0354 from Monday to Friday, 8am to 6:30pm
- visit the surgery during opening hours and speak to a receptionist
Types of appointment offered
We may offer you:
- a face-to-face appointment
- a phone call or video consultation
- a text message or email, for example inviting you to visit the surgery for a blood test
Appointments by phone, video, or text/email offer greater flexibility. This often means quicker consultations.
Home visits
We offer home visits for housebound patients or those too sick to come in. Call us early on the day you need a visit on 0151 630 0354 and we’ll arrange it for you.
Cancelling or changing an appointment
You can cancel by:
- calling us on 0151 630 0354 from Monday to Friday, 8am to 6:30pm
- following the instructions in your text reminder
- via the NHS App
To change your appointment to another day or time, please call us.
Out of hours
Walk-in centres and minor injuries | Visit the Wirral Community NHS Foundation Trust website for further information. Pre-bookable slots are available by calling 111 from any phone. |
GP out of hours | Please call 111 from any phone for advice when we’re closed, or visit the NHS 111 website. |
Emergencies | You should always call 999 in an emergency situation, even if we are open. |
Page last reviewed: 3 June 2024